logo-hubert-cloix-web-500px

call

General Terms and Conditions of Sale (GTC)

Last updated March 26, 2020

Welcome to Hubertcloix.com.

Hubert Cloix SAS, provides website functionality for other products and services when you visit or purchase on the Hubertcloix.com website (the “website”),

Les présentes conditions de vente sont conclues d’une part par la société Hubert Cloix SAS au capital social de 179 128 € dont le siège social est situé à Lognes (77185), immatriculée au Registre du Commerce et des Sociétés de Meaux sous le numéro R.C. 732 041 249 B ci-après dénommée « Hubert Cloix SAS » et gérant le site www.hubertcloix.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.hubertcloix.com hereinafter referred to as "the buyer".

Article 1. Object

The present conditions of sale aim to define the contractual relations between Hubert Cloix SAS and the buyer and the conditions applicable to any purchase made through the website www.hubertcloix.com. The acquisition of a product through the present site implies an unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares to have full legal capacity, allowing him to engage under these terms and conditions of sale.

Hubert Cloix SAS retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. products

The products offered are those listed on the site www.hubertcloix.com of Hubert Cloix SAS within the limits of available stocks. The Hubert Cloix SAS company reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (capacity, use, composition, etc.). The photographs are as faithful as possible but do not bind the Seller. The sale of the products presented on the site www.hubertcloix.com is intended for all resident buyers in countries that fully allow these products to enter their territory.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) excluding taxes (HT) or all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. Hubert Cloix SAS reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. 

Despite our best efforts, a small number of the products in our catalog may display an error in the price. We will verify the price at the time of processing your order and before any payment. If it turns out that we have made a mistake in displaying the price, and that the actual price is higher than the price displayed on the Website, we may contact you to ask you if you wish to purchase the product at its price. real or if you prefer to cancel your order. If the actual price is lower than the displayed price, we will charge you the lower amount and ship the product to you.

Article 4. Order and payment methods

Before any order, the buyer must create an account on the site www.hubertcloix.com The account creation section is accessible directly from the menu bar at the top. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The Hubert Cloix SAS company offers the buyer to order and pay for his products in several stages, with 3 payment options to choose from:

- Payment by check : the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by check". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, accompanied by his check made out to "Société Hubert Cloix" at the following address: Société Hubert Cloix, 15 bis avenue de l'Alma, 94210 Saint Maur des Fossés, France. No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. The Hubert Cloix SAS company will dispatch the products at the earliest 2 working days after cashing the check corresponding to the order, subject to provisions.

- Payment by bank transfer : the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by transfer". Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of Hubert Cloix SAS, whose contact details are communicated to the buyer. . Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. The Hubert Cloix SAS company will ship the products as soon as possible after receipt of the transfer corresponding to the order, subject to provisions.

- Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step is to check all information, read and accept these terms and conditions by checking the appropriate box, then invite him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account credentials or personal credit card. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain a refund of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must contest, in writing, the debit at his bank, within 70 days following the transaction, or even 120 days if the contract linking it to it provides for it. The amounts collected are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can not be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and waiver of its own conditions of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has indicated it on his purchase order, the company Hubert Cloix SA will communicate to him by e-mail the confirmation of the registration of his order.

If the buyer wishes to contact the company Hubert Cloix SAS, he can do so either by mail to the following address: Company Hubert Cloix, 15 bis avenue de l'Alma, 94210 Saint Maur des Fossés, France; either by email to the following address: boutique [@] hubertcloix.com, or by phone at 0148857146.

Article 5. Retention of title

The Hubert Cloix SAS company retains full and entire ownership of the products sold until the price has been fully collected, in principal, costs and taxes included.

Article 6. retraction

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of return costs and a deduction of 20 euros for administrative processing.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

  • the delivery of products which cannot be returned for reasons of hygiene or health protection, if you have unsealed them or which, after being delivered, have been inseparably mixed with other articles;
  • the delivery of audio or video recordings or computer software when you have unsealed them after delivery;
  • the delivery of products that have been made to your specifications or clearly personalized;
  • the supply of products likely to deteriorate or expire quickly;

the provision of services fully executed by Hubert Cloix SAS for which you accepted at the time of placing your order that we begin their execution, and waived your right of withdrawal;

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by Chronopost, a delivery service with tracking, delivery with or without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Hubert Cloix SAS can provide the buyer with the tracking number of his parcel by e-mail. The buyer is delivered to his place of work by his delivery person. If the buyer is absent, he must take the necessary measures to reschedule the delivery. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company Hubert Cloix SAS. The buyer is required to check, in the presence of the Chronopost employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by the company Hubert Cloix SAS benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned to the company Hubert Cloix SAS who will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Société Hubert Cloix, 15 bis avenue de l'Alma, 94210 Saint Maur des Fossés, France, within thirty days after delivery.

Article 9. Responsibility

The Hubert Cloix SAS company, in the distance selling process, is only bound by an obligation of means. Its responsibility could not be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, breakdown of the service, or other involuntary problems.

Article 10. Intellectual property

All elements of the site www.hubertcloix.com are and remain the intellectual and exclusive property of Hubert Cloix SAS. Nobody is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data

The company Hubert Cloix SAS undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Société Hubert Cloix, 15 bis avenue de l'Alma, 94210 Saint Maur des Fossés, France.

Article 12. Litigation

These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Meaux.

Article 13. Waiver

If you violate these Terms and Conditions and we take no action, we would still be entitled to use our rights and remedies in all other situations where you violate these Terms and Conditions.