Hubert Cloix Online Store FAQ

1. How can I place an order on your site?

• To place an order, go to our website https://www.hubertcloix.com/boutique/ and browse through our product categories. Once you have found the items you want to purchase, add them to your cart and follow the steps through the checkout process.

2. What payment methods are accepted?

• We accept credit/debit card payments (Visa, MasterCard, American Express) and payments via PayPal to ensure the security of your transactions.

3. What are the delivery times?

• Delivery times vary depending on your location and the shipping method chosen. You can get detailed information on delivery times at the time of ordering.

4. Can you ship internationally?

• Yes, we offer international delivery. Shipping costs and times will vary depending on the destination country.

5. How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. You will be able to follow the status of your delivery in real time.

6. Can I return a product if I am not satisfied?

• Yes, we accept returns within 30 days of receiving your order, subject to certain conditions. See our returns policy on our website for more details.

7. Do you have a guarantee on your products?

• Warranty varies depending on product. Please see the product description page on our website for any specific warranty details.

8. How can I get help if there is a problem with my order?

• If you have any questions, concerns or issues with your order, please contact us through our contact page on the website. Our customer service team will be happy to help you.
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9. Do you offer any special promotions or discounts?

• Yes, we regularly run special promotions and discounts on some of our products. Be sure to sign up for our newsletter to receive early updates on our offers.

10. Where can I find user guides for your products?

• You can find user guides for many products on our website, usually available on the product description page. If you require further assistance, please do not hesitate to contact us.

Remember to regularly update this FAQ based on new frequently asked questions from your customers and any changes to your policies and procedures. A well-maintained FAQ can greatly improve your customers' online experience.