FAQ – Hubert Cloix Professional Machines
You will find on this page a lot of questions that you could ask yourself!
Please do not hesitate to contact us if any question remains unanswered.
1. Products & Machinery
What is the difference between a pasteurizer and an ice pasteurizer?
A pasteurizer is a versatile machine that can heat, cook, mix and pasteurize various preparations (creams, ice cream bases, sauces, pastry mixtures).
An ice cream pasteurizer is specifically designed for the production of ice cream mix, with cycles optimized to ensure food safety and homogeneity of the mix.
The pasta cooker offers more versatility, while the pasteurizer is dedicated to ice cream production.
Which machine should I choose to open an artisanal ice cream shop?
The basic equipment includes:
- A pasteurizer or pasteurizer
- An ice ripener
- A professional ice cream machine
The choice depends on the production volume, the available space, and the commercial positioning.
What ice cream machine capacity should I choose?
The capacity depends on:
- Daily volume produced
- The number of perfumes
- In-store sales
Precise sizing helps to avoid underproduction or overinvestment.
Do you offer refurbished machines?
Yes. Our refurbished machines are fully serviced, tested and guaranteed.
They allow you to start a business with an optimized budget.
You can find them on this page.
2. Budget & Profitability
What is the price of a professional pasta cooker?
The price depends on:
- Capacity (liters)
- Features
- The level of automation
A personalized quote allows you to accurately assess your investment.
How much does a professional ice cream machine cost?
The price varies depending on:
- Production capacity
- The cycle's performance
- Available Options
We tailor our recommendations to your project.
Do you offer financing solutions?
Depending on the projects, financing or leasing solutions may be considered.
Our team can guide you towards the appropriate options.
What is the return on investment for an ice cream machine?
Profitability depends on:
- Sales volume
- Product margin
- Pricing positioning
Properly sized equipment helps to optimize productivity and profitability.
3. Installation & After-Sales Service
Do you deliver everywhere in France?
Do you handle the installation of the machines?
Yes. We guarantee:
- Installation
- Commissioning
- User training
What is the warranty period?
Our machines come with a manufacturer's warranty.
The terms and conditions vary depending on the model.
Do you offer after-sales service?
Yes. We guarantee:
- technical assistance actions conducted in support of countries
- Spare parts availability
- Intervention if necessary
What is the delivery delay ?
The timeframe varies depending on:
The model
The level of personalization
The availability
A precise schedule is provided upon order acknowledgment.
Generally, expect a lead time of up to 16 weeks for very specific machines with particular electrical voltages.
4. Regulations & Technical Specifications
4. Regulations & Technical Specifications
Do the machines comply with CE standards?
What is the electricity consumption of a pasteurizer?
It depends on:
- capacity
- Frequency of use
- From the model
We offer equipment optimized for energy performance.
What machine is needed to produce ice on the farm?
For on-farm production, we recommend:
- A pasta cooker suitable for small production runs
- A professional turbine
- A maturation system
Each project is studied according to your milk volume.
How to optimize production in a central kitchen?
Optimization is based on:
- Properly sizing of equipment
- Automation of cycles
- Loss reduction
Our teams support central kitchens in this process.
5. Support & Project
Do you offer support for project leaders?
Yes. We provide support for:
- Ice cream shop creators
- The pastry chefs
- The farmers
- The central kitchens
Can you help me size my laboratory?
Yes.
We analyze:
- Production volume
- The available space
- The budget
In order to offer a coherent and scalable solution.
How do I get a quote?
You can contact us via:
- The contact form
- The catalog request
- A direct exchange with our team
We will respond quickly with a suitable proposal.